2016 Stone Mountain Hamfest

Last weekend I attended the 2016 Stone Mountain Hamfest. It was my first time attending a hamfest and I guess I chose to attend on the wrong day. Everyone started packing up shortly after I arrived. Even though there weren’t many vendors left when I got there I did get a chance to speak to different hams about antennas, DX, and picked up a few tips. Purchasing a new 5/8 wave 2m and 70cm antenna, mag-mount, and connector were the high point of the event for me. While leaving the event I set it up on the VX-7R that my uncle (KC2ZOM) gave me and began testing it out. It has since allowed me to hit most of the local …

7 steps to resolving a negative or bad review

Social media’s power over us and our customers is amazing, but also terrifying when things do not go our way. With my involvement in marketing and web development I find myself helping my clients with bad reviews on Facebook occasionally and giving them guidance on what to do, and what not to do. When we receive a negative review on social media it not only hurts our businesses, it also effects us on a personal level. We have made this our lives’ work just to be criticized over something not turning out right, a mistake, or a bad apple employee. Read this post and I will pass along the information I give to my clients. 1. Respond, but not too quickly …